We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3072471
Help in configuring multiple sites
Closed

Comments

  • Matthias started the conversation
    June 26, 2022 at 8:08am

    Goodmorning, 

    Really love your product. 


    I have several sites. How do I set up that if customers ( allready client on site 1) , when booking appointement, they can't see site 2 or 3)? 

    Is there a way to ad a field on a customer field to add their site and that this preference would be prefilled? 

    I want to evoid that customer by mistake select the wrong site? 


  •  1,895
    Miloš replied
    June 29, 2022 at 5:13pm

    Hi, Matthias 

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Happy to hear that you like our plugin, thank you.

    I am not sure if i understood how you set this up.

    Currently, Amelia doesn't have the multi-vendor option. There is a possibility that it will be available in the future with the developer license, but we can't say an ETA on it.

    - At this moment, the only workarounds can be:

     if you purchase the plugin now with the developer license you can have unlimited separate domains/sites for different vendors, or you can make a multi-site environment where each sub-site is for another vendor. 


    So, usually, if we need multiple "vendors",  or multi-site environment;

    we would make several sites, and each has a completely separate Amelia installation on their own WordPress.

    But seems to me that you put this somehow in one booking form, to see all 3 sites? 

    If you can please elaborate a bit more on the details how this is set up.

    If you can perhaps record a video of how this looks, or some screenshots?

    Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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