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  Public Ticket #3072026
No Packages after Upgrade
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Comments

  •  2
    Alex started the conversation

    I bought amelia basic plan. After playing with it I needed the packages option so I upgraded to PRO. 

    After upgrading and reinstalling the plugin, packages tab is not showing in Services Page. I tried everything with no success. From resetting everything to purge cache, etc.


    Any thoughts?


    Thanks in advance


  •   Miloš replied privately
  •  2
    Alex replied

    Hi Milos,

    Really appreciate your reply. 

    I found out that it was an issue with my PHP version and browser cache. 

    Firstly, I was working with PHP 8.0. Too much for Amelia and other plugins so changed back to 7.4. half the problems got sorted.

    The secodn issue was that I was Working with Microsoft Edge. I decided to open the back end with Firefox and packages were showing up. Therefore, I deleted all my cache and packages showed up on  Edge. 

    That was the reason I did not insist on the ticket. I'm installing the last update you just sent me. 

    You guys are doing a great job with Amelia, Keep it up! 

    Thanks for your support and will keep in touch!

    All the best!

  •  2
    Alex replied

    Thus said, I have to let you know that, since last updates on cPanel with MOB security and Litespeed, things turned slightly more complicated with plugins with APIs. Too much security... Good for somethings.. but a Pain in the Arse for others...

  •   Miloš replied privately
  •  2
    Alex replied

    Hi Milos!

    Of course, I'm posting a review  on Capterra and WordPress right now!

    Thanks for your quick reply on all my tickets, really appreciate it!


    Cheers guys!

  •   Miloš replied privately
  •  471
    Isidora replied

    Hello Alex,

    First, thank you for choosing Amelia and being our loyal customer! I am reaching out to you today to find out if you would be interested in participating in our case study. We are creating success stories of our loyal and successful customers, and we would really appreciate it if you would like to be a part of that.  

    If you are interested, the next step would be to organize an interview and talk about your business and what you have been using Amelia for. Please let me know your thoughts on this. 

    I am looking forward to hearing from you.

    Kind Regards, 

    Isidora Markovic

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