When adding a new Employee we want to use a current website user but they do not show up in the "WordPress User" field (none of the users do). How do we do connect them?
You have two options to assign this role to your employee:
Go to the “Employee” modal, click on the “WordPress User” option, and click on the “Create New” button
From the WordPress Menu, go to Users » Add new and create a WordPress user with an “Amelia Employee” role. After you create a WordPress user, go to the “Employee” modal and under the “WordPress User” option select a WordPress user you’ve previously created.
Hmmm... doesn't sound like you understood my question/issue... I'm sorry I was not more clear.
Yes, I understand those are my options and I want to do the second one (choose a WordPress user that's already been created). There are three users setup (all Admins if that matters) but none of them show up as an option to choose. They just don't show up in the select list. "Create New" is the only option showing up.
I'll attach screenshots.
Wanting to know how to troubleshoot this. Thanks so much for your help!
Yes, that information is very important to us, thank you for that.
The wp user can only connect to a user who has an "Amelia employee" role, and it will ignor admins, customers and so on, you need to create a WordPress user with an Amelia Employee role and then connect it to the employee you are creating on the Amelia / Employees page.
You cannot connect the admin with these roles and please make sure that you do not mix roles, such as WP user to be Admin and employee ... This will cause an unresolved conflict and Amelia will not be able to function properly.
When adding a new Employee we want to use a current website user but they do not show up in the "WordPress User" field (none of the users do). How do we do connect them?
Hello Craig,
Thank you for reaching out to us.
You have two options to assign this role to your employee:
You can read more about roles and user on the following link https://wpamelia.com/users-and-roles/.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hmmm... doesn't sound like you understood my question/issue... I'm sorry I was not more clear.
Yes, I understand those are my options and I want to do the second one (choose a WordPress user that's already been created). There are three users setup (all Admins if that matters) but none of them show up as an option to choose. They just don't show up in the select list. "Create New" is the only option showing up.
I'll attach screenshots.
Wanting to know how to troubleshoot this. Thanks so much for your help!
Hello Craig,
Yes, that information is very important to us, thank you for that.
The wp user can only connect to a user who has an "Amelia employee" role, and it will ignor admins, customers and so on, you need to create a WordPress user with an Amelia Employee role and then connect it to the employee you are creating on the Amelia / Employees page.
You cannot connect the admin with these roles and please make sure that you do not mix roles, such as WP user to be Admin and employee ... This will cause an unresolved conflict and Amelia will not be able to function properly.
You can read more about roles in Amelia on the following link https://wpamelia.com/users-and-roles/
Hope this explains it.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables