We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
How can my customers make multiples booking ? I am not speaking about recurring booking.
For exemple, if a customer want to book 6 appointments on 6 different dates within 2 weeks. How can he do that ?
The only way I found is that the customer set a recurring appoint. For exemple weekly. Of course those dates won't suit him, but then at the summary page before the payment page, he will have to change all his bookings for the dates he wanted.
It doesn't sound serious and professional to explain this to my customers. Especially when I am using a paid pro app like yours.
How can I offer to my customers a simple way to make multiple booking ?
Than you
Hello Nathan,
Thank you for reaching out to us.
We have a plan to add this feature in one of the future updates, but there is no ETA at the moment.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
Thank you for your quick answer.
Please add this feature asap and keep me inform about it.
It should be a basic feature. I am very surprised that you don’t offer it yet.
I am quite happy about your product but if I don’t have a solution soon to make a multiple appointment for my customers, I will have to go somewhere else.
I already contacted you about this, but I would like to tell you again that your customer dashboard missed some basic function : (https://tmsplugins.ticksy.com/ticket/3053527/)
No way of knowing how many appointments my customers bought / how many appointments they have done / how many appointements they have left…
Here again, this should be a basic function.
A booking system is totally worthless if I have to make note somewhere else to keep track of my customer’s booking !!
Hello Nathan,
Thank you for your feedback. I will forward this to our management team directly and hope that this will be integrated with the next couple of updates, but I cannot provide you with the ETA on this.
Please reach out to is you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables