Hello Amir,

Thank you for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Amir,

I tried to translate it, but unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/ 

We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.

Please let me know if you have any other questions.