We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I would like to add a second E-Mail address, so that the Employee and the Boss gets confirmation every time somenone makes a reservation.
Similar to what I had suggested to another poster... why not make use of email routing rules? Create a master email address to receive employee notifications, then re-route the email to one or more recipients based on rules. This kind of thing is easy to do in Gmail settings or in Outlook mail, or in cPanel mail routing on the server.
You may have no rules at all and just simply route a copy of the email to both the employee and the boss.
Or if you include %employee_full_name% in the subject line of your employee notification email, then you can send all your various appointment types to the same master email address and route them to the appropriate employee based on the name of the employee contained in the subject line.
-Chris Martin
[email protected]
Hello Jean-Paul,
Thank you for reaching out to us and Chris thank you for the suggestion.
There is an option to add a different additional email that will receive all of the email notifications sent through Amelia. You can find that option on the Amelia/Settings/Notifications page.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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there is a hack:
if you add a '+' in the email address, the same e-mail it ends up in the same inbox:
For example:
[email protected]
[email protected]
both will e-mails will end up in the [email protected]
this works in gmail and if your email provider allows, also with other email provider
Hello Jean-Paul,
Did you manage to get it working as you desire?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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ja,
Hello Jean-Paul,
Glad to hear that.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables