I'm looking into buying the Amelia plugin to handle psychotherapy sessions. I can see the premium version has support for PayPal, a payment method I want to use, but I have a question regarding the process. If I set the appointments status to pending by default when a client requests for a meeting, does the payment go through only after I approve the meeting?
This is something I can't test and is a really important factor for deciding if I'm gonna purchase the plugin. Any help to clear this out would be appreciated.
Thank you for expressing interest in the Amelia plugin.
When any of the online payment methods are selected, the payment will immediately go through even though there is the default appointment status is "Pending". If the appointment is, however, rejected or canceled, the refund will have to be done manually through the payment method that it was paid with.
Hope this helps you.
Please reach out to us if you have any other questions.
Hello,
I'm looking into buying the Amelia plugin to handle psychotherapy sessions. I can see the premium version has support for PayPal, a payment method I want to use, but I have a question regarding the process. If I set the appointments status to pending by default when a client requests for a meeting, does the payment go through only after I approve the meeting?
This is something I can't test and is a really important factor for deciding if I'm gonna purchase the plugin. Any help to clear this out would be appreciated.
Thanks
Hello Prokopis,
Thank you for expressing interest in the Amelia plugin.
When any of the online payment methods are selected, the payment will immediately go through even though there is the default appointment status is "Pending". If the appointment is, however, rejected or canceled, the refund will have to be done manually through the payment method that it was paid with.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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