As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I'm looking into buying the Amelia plugin to handle psychotherapy sessions. I can see the premium version has support for PayPal, a payment method I want to use, but I have a question regarding the process. If I set the appointments status to pending by default when a client requests for a meeting, does the payment go through only after I approve the meeting?
This is something I can't test and is a really important factor for deciding if I'm gonna purchase the plugin. Any help to clear this out would be appreciated.
Thanks
Hello Prokopis,
Thank you for expressing interest in the Amelia plugin.
When any of the online payment methods are selected, the payment will immediately go through even though there is the default appointment status is "Pending". If the appointment is, however, rejected or canceled, the refund will have to be done manually through the payment method that it was paid with.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables