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  Public Ticket #3069436
no services visible on site
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  • Koch started the conversation

    Hello,

    same you can see on my screens , on back i have 4 services and on front i have only one .

    I have try today to add 3 new services but nothing will see on front for custommers.

    Regards

  •  1,853
    Miloš replied

    Hi, Koch 

    Thanks for reaching out to us

    Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    -

    Let me know how it goes. Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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