Hi there - I have several coupon codes that were working fine. I updated today to 5.0.1 and now when I enter a coupon and either press enter or the check box, nothing happens.
This is true for the older and new style booking form.
Console error:
{"message":"Mandatory fields not passed! Missing: code, user, id, type"}
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
The issue is that the coupon cannot be applied if the admin email is entered into the "email" field on the front end. Can you please test it out by erasing the admin email from the email field?
Hi there - I have several coupon codes that were working fine. I updated today to 5.0.1 and now when I enter a coupon and either press enter or the check box, nothing happens.
This is true for the older and new style booking form.
Console error:
{"message":"Mandatory fields not passed! Missing: code, user, id, type"}
Thanks for your help!
Hello Kara,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi Uroš -
I can apply the coupon only if I'm logged out.
When I'm logged in as admin, nothing happens. 🤔
Hello Kara,
The issue is that the coupon cannot be applied if the admin email is entered into the "email" field on the front end. Can you please test it out by erasing the admin email from the email field?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables