We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I recently updated amelia to the latest version. Before, I was able to modify the appointment date and time (it ignore GENERAL SETTING). Before, (Minimum time required before booking: 24Hours), my customer required to book an appointment before 24 Hours, but I (as an admin) was able to book an appointment for my customer at any time. But Now, I am (admin) not able to book an appointment at any time, it restricts me with GENERAL SETTING.
Hello Jaffer,
Thank you for reaching out to us.
We have noted that there is an issue with the "Allow admin to book appointments at any time" option in the new update of the Amelia plugin and our developers are working on it and will fix this with the next update.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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