We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3068484
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  • Mark started the conversation

    Hi, I'm looking at using Amelia for a client and I'd just like to know if it will allow me to ask questions / add in a disclaimer before people pay for the class, and if it will allow customers to book recurring classes?

    Thanks

  •  1,895
    Miloš replied

    Hi, Mark 

    Thanks for reaching out to us

    Absolutely, you can do all this with Amelia

    -

    You can add various custom fields, for customers to answer before being able to complete and pay for the booking.

    Please check more details here.

    Here is an example if we want to place a mandatory field for customer to accept certain terms and conditions.

    -

    To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:

    <a href="https://wpamelia.com/terms-and-conditions/" target="_blank">Terms & Conditions</a>
    

    So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back-end would look like this:

    6933203237.png

    As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button.

    -

    Regarding recurring appointments, please check out this documentation on how this works in Amelia.


    Let me know if you have any questions. Thank you

    -

    You can also check out this Quick Start Guide, if you'd like.

    Additionally, I just wanted to point out that we have pages with Demos, that you can use to try out the plugin's features - https://wpamelia.com/demos/

    and there is a 15-day money-back guarantee period, so if you purchase the plugin, you can safely fully test it out,

    we would assist you with our support along the way, and if it doesn't fit your needs you can request and receive a refund in that period.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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