Hello Thomas,

Thank you for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Thomas.

Thanks for the credentials.

I just booked an appointment from the front-end, and I first received the "Appointment Pending" email:

This email template doesn't contain the Google Meet placeholder, so it's not included in this email:

Then, I approved the appointment from the back-end, and received the "Appointment Approved" notification:

The "Join with Google Meet" link is in there, just like it's saved in the "Appointment Approved" template:

The booked appointment was deleted not to cause any confusion on your site. Can you please test this again, as it seems to be working fine for us?

Hello Thomas, 

Thank you for reaching back out to us.

If you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.

Please let us know if this helped you.

Looking forward to your reply.