Our services will require payment when booking. I’m curious how it would work if a customer needed to cancel and therefore receive a refund? Is there some documentation on how this would work from the front end for customers and also from the back end?
Our services will require payment when booking. I’m curious how it would work if a customer needed to cancel and therefore receive a refund? Is there some documentation on how this would work from the front end for customers and also from the back end?
Hello Tahlia,
Thank you for reaching out to us
The refund is done manually through the payment system that was used during checkout, as there is currently no option to do this through Amelia.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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