Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
But we are glad that you managed to install it in the meantime, and once again we do apologize for the late response to your ticket.
Hello,
I received the email that Amelia 5.0 is ready. Great! However, it is not showing as an available plugin update on my WP backend. How do I update?
Thank you.
Sorry for the ticket, I figured it out. It doesn't happen through WP backend but by downloading the new version from your store.
Hello Jason,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
But we are glad that you managed to install it in the meantime, and once again we do apologize for the late response to your ticket.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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