Hi, I am trying to add a custom field in the 'Your Information' section of my step-by-step booking form version 2. I have created a custom field and assigned a service but when I go into 'customise' the form I can't work out how to add it to the form, it doesn't seem to show up anywhere. What am I missing? Many thanks.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
If we understand you well it doesnt show up at the back end? If that is the case then everything is fine custom fields now have a separate section below the customize section like this
You can see them on the front it will not show in the back end.
But when you set them up and add the service to custom fields it will automatically appear on the front like this
Hi, I am trying to add a custom field in the 'Your Information' section of my step-by-step booking form version 2. I have created a custom field and assigned a service but when I go into 'customise' the form I can't work out how to add it to the form, it doesn't seem to show up anywhere. What am I missing? Many thanks.
Hello Ines,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
If we understand you well it doesnt show up at the back end? If that is the case then everything is fine custom fields now have a separate section below the customize section like this
You can see them on the front it will not show in the back end.
But when you set them up and add the service to custom fields it will automatically appear on the front like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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