Hello Frédéric,

Thank you for reaching out to us.

Our developers are working on removing the payment step when the service is free and this will be included in the next update.

Thank you for your feedback.

Please reach out to us if you have any other questions.

Hello Mat,

This was implemented in the last update of the Amelia plugin (5.1). Can you please update the plugin to the latest version, test it out and let me know if it works or not?

Looking forward to your reply. 

Hello Frédéric, Mat,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Frédéric,

Our devs are working to implement a built-in option to remove the Payment step completely.

For the time being, this can be done with some custom CSS.

On my Test site, I have done it by adding this to the booking page :

To remove the "Payment step HTML DIV" from showing,

please also add this CSS:

.amelia-v2-booking #amelia-container .am-fs-sb__step:nth-child(4) {
    display: none !important;
}

On my site it works :

And this CSS removes payment info from the Congratulations screen:

.amelia-v2-booking #amelia-container .am-fs__congrats-info-customer>div:nth-child(6) {
        display: none !important;
}

So, everything together should look like this :

.amelia-v2-booking #amelia-container .am-fs-sb__step:nth-child(4) {
    display: none !important;
}
.amelia-v2-booking #amelia-container .am-fs__congrats-info-customer>div:nth-child(6) {
    display: none !important;
}

Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

If you need help with adding custom CSS to the page, please take a look at this article.

Let me know if it worked on your site. Thank you

Hello Mat,

Please provide me with the screenshot of the "Congratulations" page and I will provide you with CSS needed to hide this.

Looking forward to your reply.

Hello Mat,

Thank you for clearing that up. We will have this passed to our management. 

Please let us know if you have any other questions.