We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
the New update is halfbaked.. the booking system 2.0 works on laptops but nothing appears on phones or tablets? i have tried toggling responsive modes on and off with elementor with no luck. this urgently needs to be fixed as it means my customers have no way to book my services unless they have computer access.
Hello Mustapha
Sorry for the delay.
The new form works quite well on mobiles and tablets. We've tested this before it was released but, of course, there could always be conflicts with other plugins or the themes you're using.
You can open this page on a mobile device: https://healthcare.wpamelia.com/#booking
You'll see the new booking form which loads normally, so the issue on your site is probably coming from elsewhere. I visited your page and I couldn't see the booking form there. Did you remove it, or move it, or is it just not working correctly?
If you're still having issues with this, would you be able to create a staging site where this issue could be replicated and then share the login credentials with us in a Private response, so we can check it out?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
You're welcome, Mustapha, thank you!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey can i create you an admin login instead of staging the site? i'm just having trouble doing it.