Okay
  Public Ticket #3066600
SERVICIOS GESTOR RESERVA
Closed

Comments

  • CARLOS MUÑOZ ALCANTARA started the conversation

    Buenas tarde de adquirir los servicios del gestor de amelia quería saber si se puede hacer que tras solicitar una cita puedo añadir la opción de añadir más citas.

  •  1,500
    Uroš replied

    Hello Carlos,

    Thank you for reaching out to us.

    Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to translate your query.

    Can you please elaborate on this question as I do not understand you properly?

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • CARLOS MUÑOZ ALCANTARA replied

    Good afternoon, after acquiring the services of Amelia's manager, I wanted to know if it can be done that after requesting an appointment I can add the option to add more appointments.

  •  1,500
    Uroš replied

    Hello Carlos,

    Thank you for clearing that up.

    Are you referring to several different appointments at the same time?

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • CARLOS MUÑOZ ALCANTARA replied

    Good, I mean if there is a way to book more services from the same manager. for example, I request a reservation for a haircut and that the manager offers me the possibility of adding more services and with this other appointments before closing the purchase or reservation.

  •  1,500
    Uroš replied

    Hello Carlos,

    Thank you for clearing that up.

    The only option at the moment would be to use the "Extras for service" feature in Amelia.

    Extras – Extras allow you the possibility to add additional services or products customers can buy when they are scheduling the appointment. By click on the “Add Extra” button, new options will appear:

    Selection_031.pngSelection_031.png

    Name – This is the place where you will enter a name for the extra. Besides the name, you will see the “Translate” option so you can translate extra name in multiple languages and use it on the multilingual website.

    Selection_032.pngSelection_032.png

    Duration – If you want to define additional services and give them a duration, this is where you do it. Duration is not required because there can be extras that your customers can buy without affecting the appointment’s duration (e.g. special equipment).

    Selection_033.pngSelection_033.png

    When you create at least one extra, you will see an option to choose whether the extras will be mandatory in the booking process or not, and this option will show up above the extras list. If you enable the option “Set extra as a mandatory field“, you will be able to choose the minimum number of extras that will be mandatory for booking when the customer books the service they are created for.

    Screen-Shot-2021-05-20-at-12.02.37-PM-2.pngScreen-Shot-2021-05-20-at-12.02.37-PM-2.png

    Please note: If your extra service has a duration, you should know that currently extra time will not be multiplied by the number of persons in the booking or extras quantity, so you will see time for just one extra.

    Price – This is where you set a price for your extra product or service.

    Selection_034.pngSelection_034.png

    Maximum Quantity – Here you can set the maximum number of extras that one customer can choose in the booking process. For example, if you set 1, a customer will only be able to add one extra to the service. If you set more, your customers will be able to add a larger number.

    Selection_035.pngSelection_035.png

    Multiply price by the number of people – Like the Services, the extras also have the option to choose whether their price will be multiplied by the number of people in the appointment. If you disable this option the price for extra will be the same no matter what is the number of people chosen for the “Bringing anyone with you” option. On the other hand, if you enable this option the price will be multiplied by the number of people added.

    Screen-Shot-2019-11-26-at-13.55.02.pngScreen-Shot-2019-11-26-at-13.55.02.png

    Description – Like in the service dialog, this is where you add a description about this extra that will appear on the “Front-end Booking Catalog”. Same as the Extra name you can also translate the extra description using the “Translate” option beside the description and use it on a multilingual website.

    Selection_036.pngSelection_036.png

    Hope this helps you.

    Please reach out to us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • CARLOS MUÑOZ ALCANTARA replied

    For our clients it is crucial to be able to offer the reservation of more than one service for the user from the same moment as other companies such as booksy offer, so that at the moment it is available with Amelia we will not have problems in making the purchase of the product but according to the answer amelia does not meet that requirement.

  •  1,500
    Uroš replied

    Hello Carlos,

    The other option for customers to book multiple appointments for different services at the same time would be with the use of "Packages of services". 

    Packages in the Amelia Booking plugin are made to give you the option to create a package of multiple appointments from the same or different services and give a discount to the total price to attract your customers more.

    Please note:

    • The packages feature is a part of our Pro and Developer licenses and isn’t supported in the Basic license.
    • At the moment, Events cannot be used with Packages, only Appointments (Services).

    Hope this helps you.

    Please reach out to us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables