As previously announced via banners and our newsletters, support is no longer available through this platform.
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I cannot figure out why some of my appointments will not allow booking on the half hour. Eg) I want to book a 1 hour appointment from 1030-1130 but its only letting me see 10-11 or 11-12
Hello there. Thank you for reaching out to us.
Please go to Amelia's General Settings and under "Default Time Slot Step" check if the "Use service duration for booking a time slot" slider is on. If it is, the available times will not be offered based on the duration of the default time slot step, but instead based on the duration of the Service.
Kind Regards,
Aleksandar Vuković
[email protected]
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