Comments Kate Mckee started the conversationJune 15, 2022 at 11:29amHi,Our clients in UAE are not able to access or book our services and packages. However, they seem to be able to access and proceed to book events.All our other pages work fine, the issue only occurs when clients is redirected to a page which contains Amelia booking form.Do you have any suggestion as to how we can fix this?Thank you in advance. 1,572Uroš repliedJune 20, 2022 at 2:06pmHello Kate,Thank you for reaching out to us.I have a question regarding your query. The customers cannot access a certain page on the front-end or the employees cannot access a service page on the back-end?Looking forward to your reply.Kind Regards, Uros Jovanovic[email protected] Rate my supportTry our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/ wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail TablesKate Mckee repliedJune 20, 2022 at 2:32pmHi,Customers can not the booking page on the front-end.We don't know about employees accessing the service page on the back-end as we don't have employees to test this in UAE.Thanks 1,572Uroš repliedJune 23, 2022 at 10:47amHello Kate,Thank you for clearing that up.Can you please try to white-list the UAE, and then let me know if the same issue happens after that?Looking forward to your reply.Kind Regards, Uros Jovanovic[email protected] Rate my supportTry our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/ wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Sign in to reply ...
Hi,
Our clients in UAE are not able to access or book our services and packages. However, they seem to be able to access and proceed to book events.
All our other pages work fine, the issue only occurs when clients is redirected to a page which contains Amelia booking form.
Do you have any suggestion as to how we can fix this?
Thank you in advance.
Hello Kate,
Thank you for reaching out to us.
I have a question regarding your query. The customers cannot access a certain page on the front-end or the employees cannot access a service page on the back-end?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Customers can not the booking page on the front-end.
We don't know about employees accessing the service page on the back-end as we don't have employees to test this in UAE.
Thanks
Hello Kate,
Thank you for clearing that up.
Can you please try to white-list the UAE, and then let me know if the same issue happens after that?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables