Activating our plugin should not cause anything like that to happen. We never had reports like that before.
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Perhaps it might be a conflict with the active theme or another plugin...
Can you perhaps record a video of this issue happening ?
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Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
every time i activate the plugin it makes my WP dashboard break and cant access anything in dashboard . it also breaks the plugin area
hello???
Hi, david
Sorry for the delay
-
Activating our plugin should not cause anything like that to happen. We never had reports like that before.
-
Perhaps it might be a conflict with the active theme or another plugin...
Can you perhaps record a video of this issue happening ?
-
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Let us know how it goes ? Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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