We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Before the last update the General Setting 'Period available for booking in advance' didn't apply to admins... so in my case clients couldn't push their appointments out further than 8 days, whilst in my admin role I could change client appointments to any time in the future.
Can this change please be reverted, or at least there be an option in the General Setting to separate this for the admin?
Many thanks,
Jason.
interesting to read #3064016 as when I went to review this setting it was off... presumably has been unless an update has turned it off. I turned it on and there was no change as restricted to 8 days - although it does allow me to book into times when I don't work - eg Sunday. Presumably I left it off because admins weren't affected by the 'period available for bookings in advance' ... but now we are...
Until this is changed, where can I download a copy of the previous version?
Hey Jason
Sorry for the inconvenience, the bug has been reported to our developers, and hopefully, they'll be able to resolve it soon.
I'll send you version 4.6 in another, private response.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I also need to go back to the previous version! Can you send me the 4.6 version too?
@Aleksandar, @Jason:
PLEASE share with me the 4.6 version. I REALLY need to solve this!
Hello Daniel.
We can't share the plugin's installation file in a Public ticket but I will email you and send you the link to download version 4.6 from that email.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar, does the new 5.0.1 fix this issue? thanks and regards, Jason
Hey Jason
Unfortunately, no. 5.0.1 and 5.0.2 (which was released today) contain urgent fixes, and this hasn't been implemented yet. I'll inform our developers that this is also a priority so I hope it will be included in the next update.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables