I have a big big problem, i've just migrate my dev site online, all worked well (unless the minor point in my last pont) and, online (eleda.ch) impossible to make a reservation, all the process is correct but when clicking "reserve" the wheel turns and turns and… that's all :(
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I'm really sorry but by our side (my computer with Safari or Chrome, a second computer with chrome, and the one of my client) the problem is still there :(
I've just also tested on android phone and it works… I really don't understand.
The [email protected] mail seems to not be in the system anymore. Can you please provide me with the other credentials so I can perform checks and provide you with an update on this issue?
Hi,
I have a big big problem, i've just migrate my dev site online, all worked well (unless the minor point in my last pont) and, online (eleda.ch) impossible to make a reservation, all the process is correct but when clicking "reserve" the wheel turns and turns and… that's all :(
It's urgent please
Fred
Hello Fred,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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Done
Fred
Hello Fred,
I tried to generate the password but the email does not seem to be recognized in the system.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Adress : eleda.ch
Please Uros,
Can you take a look, i have my client every 5 minutes :(
Thanks a lot,
Fred
Hello Fred,
Can you please test it out now as there was an issue with Google reCaptcha?
Please let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
It's a pity :(
I am allways having the same problem, with another browser (Safari) in incognito mode.
Take a look at the console :
I was so happy…
Hello Fred,
I just tested it out from the Safari browser and I was able to book an appointment successfully.
Can you please test it out again, and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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I'm really sorry but by our side (my computer with Safari or Chrome, a second computer with chrome, and the one of my client) the problem is still there :(
I've just also tested on android phone and it works… I really don't understand.
An idea ?
Thanks a lot,
Fred
Hi Uros,
It seems to be OK now, did you do something ?
I have another (smaller) problem, i want visitors to be redirected to a confirmation page after booking like in this image :
But they always are redirected to https://eleda.ch/compte
Did i do something wrong ?
Thanks a lot,
Fred
an image :
Hello Fred,
The [email protected] mail seems to not be in the system anymore. Can you please provide me with the other credentials so I can perform checks and provide you with an update on this issue?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Yes you were, i've sent you another reinit link :)
Thanks a lot,
Fred
Hello Fred,
For this purpose, you need to change the redirect URL in the settings of the specific service.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables