Hi , Suresh

Apologies for the waiting time, we responded now.

For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.

We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience

If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out

Thank you for your understanding