We're Moving to a New Support Platform – Starting June 1st!

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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

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Okay
  Public Ticket #3062581
Possible to remove "Rejected" as an option?
Closed

Comments

  •  8
    Jason started the conversation

    Hello,

    Of the 4 booking status: approved , pending , cancelled or rejected, I only want to use Approved or Cancelled. More than once I have accidentally Rejected an appointment that was already Confirmed, when I meant to instead Cancel it. I'm afraid they were probably sent an email confirming the Rejected appointment.

    In American English, it is considered rude to reject an appointment. It's a little bit like telling the customer that I am rejecting *them*. Instead I only want to approve or cancel appointments.

    Is there a way to remove Rejected and Pending as functions of Amelia? I'm assuming not, I assume this is hard-coded into the plugin, but I thought I would ask nonetheless.

    Also, in the Employee Front Panel (which I'm considering just no longer using because of this), the status is only shown as colored circles and I can never remember which color means what (other than green means Approved):

    1316093340.jpg

    It was my lesson learned to not try to cancel appointments through the Employee Front End, because of the high likelihood I will mistakenly choose Rejected instead of Cancelled.
  •  8
    Jason replied

    Here's what the 4 colored circles look like when you click on the current status of the Employee Front End:

    4194451865.png

    As you can see, it's very minimal and one needs to have memorized which color means what. Green = Approved is rather intuitive, but the other three colors mean...what? I could of course write a little sticky note someplace to remind me, but I don't see why text labels aren't already a part of this view.
  •  1
    CTTech replied

    Try with this CSS:

    div.el-select-dropdown__wrap.el-scrollbar__wrap > ul > li:nth-child(3) {
        display: none !important;
    }

    4546364343.jpg


    To fix the display of the number of persons when it is two digits I am also using another CSS:

    .am-appointment-persons.small .el-select {
        width: 70px !important;
    }
    6669340913.jpg



  •  2,576
    Aleksandar replied

    Thanks for your assistance, CTTech!

    Jason, does this work for you or would you require further assistance in this matter?

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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  •  8
    Jason replied

    Hi Aleksandar,

    Thanks for checking up on this. My apologies for the rookie question, but where exactly do I go to add this custom CSS code? My wife has always done it for me previously.

    Thanks :)

    Jason

  •  1,895
    Miloš replied

    Hey, Jason smile.png

    It is no problem at all.

    Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

    If you need help with adding custom CSS to the page, please take a look at this article.

    Let us know how it goes.smile.png Thanks

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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