We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, when adding events events to coupons, only a time shows and not a date. We have many events scheduled on different dates but same times and therefore, no way of knowing which exact event we add the coupon to.
Hello Gerhard,
Thank you for reaching out to us.
Can you please provide me with a screenshot of the issue that you are dealing with?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you for the reply. Attached you find a screenshot of what it looks like. That's in the finance tab under coupons where we assign coupon codes to events. It only shows times, no dates. As I said in another ticket and also on the roadmap, event tags for coupons and notifications would be much, much better since at the moment we have to manually assign 2 x custom notification and 1 x coupon code to every event we create. I suppose everyone creating events with custom notifications and coupon codes has that same problem.
Hello Gerhard,
We have passed this suggestion a couple of months ago in regards to changing the logic with the coupon assignment to events/services our developers will work on it and hopefully it will be implemented in one of the next updates.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables