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  Public Ticket #3061291
Custom hour range booking
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  • Pablo Kohler started the conversation

    Hello, is it possible for clients to book using a custom hour range?

    We need to enable this option, because our service doesn't work with static hour ranges, but with flexible and chosen hour segments defined by our customers.

    Thank you very much in advance,

  •  1,853
    Miloš replied

    Hi, Pablo 

    Thanks for reaching out to us

    At this time, we don't have a feature for customers to set variable time on service.

    Our developers have in scope to add this feature in the future, where customers can have more freedom in setting up the variable times as you described; but at this moment it is not possible.

    I can offer some workarounds if you'd like to try.

    For example, you can set "extras" on the service, in a way that, the service initially lasts 1 hour... they will be presented with a choice to add extended time in increments of 1 hour , and you can set additional price for the "extra time", if that makes sense.

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    and then, when they book, they select date and time slot, then they will be presented with the choice if they wish to add more hours - with the price multiplying for each hour.

    Just an example i made, but you can customize, of course.

    - More details about extras on this page.

    -

    Alternatively, you can set individual services - and name them " 1 hour service", " 2 hours service", and set each to have fixed duration... (  i would say the first workaround is better in my opinion)

    -

    Let me know how that seems, and if anything was not clear. Thank yousmile.png

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Pablo Kohler replied

    Hi, Milos.

    Thank you for the answer. 

    I understand. I just tried the workaround you suggested, but it was not very user friendly. It's a bit confusing having that additional option.

    It would be great if you guys add this feature soon. This would be very helpful for our cowork service. 

    I'd like to mention that it would be great too if you can add the possibility to book a space based on the number of person capacity, so the calendar won't hide the hour until the capacity of people is full. I hope I explained myself properly :)

    Greetings,

  •  2,572
    Aleksandar replied

    Hey Pablo

    Sorry for the delay.

    We'll make sure your suggestions are forwarded to our developers, but could you please check if they already exist on this page? If they do - vote for them, and if they don't please feel free to add them as feature requests.

    Our developers work on new features and enhancements based on the number of votes, so more votes a feature suggestion has, more likely it will be developed sooner.

    Thanks in advance!

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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