We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Amelia is probably one of the best Wordpress appointments plugins, but only if you want it as it is. Is really hard to customize from my side of view. Looking around the forum, I see that I'm not the only one who thinks this way.
I believe that some of these little changes would make it easier to use:
I would say that most changes are pretty simple UI changes and won't take as much time as other more in-depth modifications.
Hello,
Thank you for reaching out to us and for your suggestion.
We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our idea list and look into some possible solutions on the plugin side in the future, however, it is a good features suggestion and perhaps you could leave it here https://features.wpamelia.com/ and our product development team will take a look.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Stanislav,
I wrote this post before upgrading to 5.0, which is a great improvement! Some of the suggestions might be already done.
Anyway, I will try to create some feature suggestions if you think I should. I wasn't sure if that tool was actually tracked or not, as I haven't found anything in the planned, in progress or completed sections. I have also sent some messages about duplicated suggestions I have found.
I think an admin should have a look. Perhaps a cleanup/rewrite of some titles (make them more clear and even add description inside), merging duplicate requests and marking others as completed could make the rest of the good suggestions raise their counter by gaining visibility.
I fully understand that this is a young product and certain features may take some time to arrive. I would like to help you as much as possible, if it works for you, it will work for me too.
Dear Sir/Madam,
We value your input and appreciate your feedback, I have forwarded this to our product development team and they will take a look.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables