As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #3060423
Languages
Closed

Comments

  • Riccardo Sartori started the conversation
    June 7, 2022 at 12:48pm

    Hello everyone,

    I have a problem with the translation of the plugin. I have a multilingual site and after creating the translated pages and inserting the translation inside Amelia, the plugin keeps showing up only in English. I followed the directions I found on the Docs and Youtube video, but nothing.

    • I list below the steps I did
    • Creating home page in EN language
    • Installation of the Polylang multilingual plugin
    • Creation and translation of pages in DE - ITA language
    • Translation of the plugin into the various languages within the Customize panel of Amelia
    • Inserting the form on the relevant pages

    Did I miss any steps? Everything else on the site translates once the language is selected, I don't understand why Amelia doesn't.

    Thanks to anyone who can help me out!

  •  2,576
    Aleksandar replied
    June 10, 2022 at 1:35pm

    Hello Riccardo

    Thank you for reaching out to us.

    Have you read this article?

    Using Multiple Languages in Amelia

    If so, please check the permalinks through Polylang. If English is the default language, and the page is www.somesite.com/booking, we recommend the additional languages permalinks to be www.somesite.com/de/booking

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • Riccardo Sartori replied
    June 10, 2022 at 4:34pm

    Aleksandar,

    I had this problem since I installed Amelia and I've been trying to solve it for about 2 weeks. I opened several tickets, but the problem was, precisely, on the permalinks.

    You don't know how grateful I am for the help, thank you very much!

    Have a great day!

  •   Aleksandar replied privately
  •   Riccardo Sartori replied privately
  •   Miloš replied privately