We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3060287
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Comments

  • itsopen started the conversation
    June 7, 2022 at 9:55am

    Hi!
    Using the demos on your website I can't figure out if it's possible to limit the booking process only to people already registered.
    For what I can see, everybody can get an appointment for a service without the need of previous authentication or previously entering the customer panel.
    I was wondering if there is a way to obtain one of the two these two options.

    Thanks!
    ItsOpen

    TLDR: can Amelia be configured to allow booking from within the customer panel or after customer athentication? Thanks!

  •  111
    Stanislav replied
    June 9, 2022 at 4:39pm

    Hello,

    Thank you for reaching out to us.

    Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. 

    Any membership plugin (like MemberPress, or Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins. 

    If you need some further assistance, please don't hesitate to contact us.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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