We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
[The Request Below Has Been Resolved - Need Help With The Above Please]
Hi:
We have a client who requires Remote Work + In-Person Locations to be listed.
There will only be 5 or 6 Services listed in Catalog format.
Can you provide a way for us to enable these 2 Locations to possibly list as a dropdown (or similar) on the booking form without having to use a physical address?
Also, in the Book Appointment box, we would like to Remove the Extras box. How can we accomplish that?
Thanks!
The request below seems to have been settled by using the EXTRAS settings and it now shows REMOTE or IN-PERSON in the appointment verification.
I do need help with this, though.
In the Book Appointment box (under SERVICE INFO), the Add Extra box is there and I would like to remove that, too. How can I remove that box?
Thanks!
This is the box I'd like to remove please.
Hello Todd,
Thank you for reaching out to us.
If the "Add extra" box is removed from the front-end, then the customers will not be able to add extras, please let me know if that is fine with you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš:
Thanks for replying.
We are using the Extra feature to add the LOCATION box on that modal. [since there is no option for Remote Services]
The question now is whether or not we can 'keep' the LOCATION (created with Extras) and either remove or hide the 'add extras' box.
Hello Todd,
Thank you for clearing that up.
You can try the following CSS to hide that button:
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I was looking for a solution that was built-in.
For anyone else who has this issue, here's the correct css:
div.am-add-element {
display: none!important;
}
Hello Todd,
Unfortunately, there is currently no such built-in option in Amelia.
Glad to hear that it works with the CSS that you posted in the last response.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables