We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
There is a bug when we list event per tag not working,
had to rolleback
Thanks to fix it fast
Hi, Tristan
Thanks for reaching out to us
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The developers have identified the issue.
For the time being, if you can please change "Default items per page " in Amelia General setting, to include more events on the front-end, as a temporary workaround.
The developers are working to permanently fix this, i can't say an ETA when it will be finished, but they are doing their best for it to be as soon as possible.
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You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates; when this is fixed, the devs will add it to the patch notes;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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