We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We have a course that maximum number of people can be 6 people on a time but for some reason, when one person books on, the time slot disapears?
We have set it to minimum of 1 and maximum of 6? Can someone help please.
Hi, Adam
Thanks for reaching out to us
- Can you please check this Appointment Setting on Amelia settings , did you allow this, - Allow booking below minimum capacity?
Let me know if that resolves it. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Milos,
Both of then buttons are unticked?
Hi, Adam
Please enable the bottom one, and that should resolve the issue.
-
"Allow booking below minimum capacity"
This option allows you to choose whether you will allow bookings below minimum capacity.
By default, booking below minimum capacity is enabled which means that your customers will be able to schedule the appointment below minimum capacity, but that appointment will get Pending status because of it.
If you disable it and set, for example, 3 as minimum capacity, your customer will automatically see 2 persons selected in the “Bringing anyone with you” option during the booking, and he will not be able to schedule the appointment without these two 2 persons.
-
Let me know if that resolves the issue ? Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables