I've downloaded the amelia plugin successfully but when I go to Activation Settings to enter the purchase code, the field that I need to put it in is greyed out and I can't input the code. The only option it gives me is to 'upgrade now' but we already purchased the licence!
I've checked the domain manager and it says there are no domains connected/added yet. I click the link that tells me 'how to add a domain', but the only advice I can find is to go to wp-admin and input the purchase code, which is a blocked field and won't allow me to type in it.
The business owner is getting upset that they have paid for Amelia but it is not able to be set up. Help!
If the activation field is blocked, you don't have the full version of Amelia, but Lite:
It needs to be removed, and the full version installed in order for the Activation field to become available. You can read more about this here: https://wpamelia.com/lite-upgrade/
After you upgrade from Lite to Full, you'll be able to enter your purchase code, and then you'll see the domain active in our store.
I've followed all those articles instructions. My hosting company increased the file size to enable me to upload the latest plugin, which I just downloaded from TMS store, but it's still not enabling me to input the purchase code. It seems I'm only being given the lite version to download and plugin, but we have paid for and have a licence for the full.
Please help, where can I get the upgraded zip file??!
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
I've downloaded the amelia plugin successfully but when I go to Activation Settings to enter the purchase code, the field that I need to put it in is greyed out and I can't input the code. The only option it gives me is to 'upgrade now' but we already purchased the licence!
Hi Milos,
Thanks for replying!
I've checked the domain manager and it says there are no domains connected/added yet. I click the link that tells me 'how to add a domain', but the only advice I can find is to go to wp-admin and input the purchase code, which is a blocked field and won't allow me to type in it.
The business owner is getting upset that they have paid for Amelia but it is not able to be set up. Help!
Thank you,
Emily
Hello Emily.
If the activation field is blocked, you don't have the full version of Amelia, but Lite:
It needs to be removed, and the full version installed in order for the Activation field to become available. You can read more about this here: https://wpamelia.com/lite-upgrade/
After you upgrade from Lite to Full, you'll be able to enter your purchase code, and then you'll see the domain active in our store.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I've downloaded the zip file Ameliabooking from the store, but whenever i try to upload it i get the error messge:
The link you followed has expired.
Please try again.
What can i do about this?
Hi, Emily
Please follow these instructions, and you will resolve this issue Are You Getting “The link you followed has expired” Error in WordPress?
After this , if you need help installing the plugin, please check this article Installation
Let me know how it goes. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I've followed all those articles instructions. My hosting company increased the file size to enable me to upload the latest plugin, which I just downloaded from TMS store, but it's still not enabling me to input the purchase code. It seems I'm only being given the lite version to download and plugin, but we have paid for and have a licence for the full.
Please help, where can I get the upgraded zip file??!
Thanks,
Emily
It's working!!!
Thank you so much for your help :)
Emily
Hey, Emily
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
Have a great day!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables