We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
i have two services on my site. i want to charge in USD for one service and in Sri Lankan rupees for other service. how can i do this?
Hello Harith,
Thank you for reaching out to us.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features, since it is a global setting.
You can suggest that feature on the following link: https://features.wpamelia.com/.
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Harith and Stanislav,
I submitted a feature request to solve the multi currency compatibility issue.
I think your issue is partly related. If multicurrency combability is solved, you could easily set this conditional logic on the woocommerce checkout page.
Please upvote if you would like to have this feature as well.
Unfortunately currently Amelia plugin doesn't support any multicurrency capability, nor any compatibility with multicurrency plugins. This is a major issue for me as well.
Amelia code stores all prices in absolute formats, without information on the currency that it is stored in. Therefore plugins like Aelia Currency Swither plugin can not do its job.
Here is the feature request link: Details about the relevant issues are also provided.
https://features.wpamelia.com/1038
Thanks!
Sandor
Dear Sandor,
Thank you for your suggestion.
We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our idea list and look into some possible solutions on the plugin side in the future.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Stanislav! : )
Dear Sandor,
You are welcome!
If you have any more issues or questions feel free to ask, we will gladly help.
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables