We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I would like to ask about the way to change the drawing of the trophy for another on the back page of the reservation. I can't change it in any way. You help me? Attached screenshot where the trophy is.
Waiting for an answer.
Thank you very much.
Greetings.
Hello David,
Thank you for reaching out to us.
Unfortunately, the trophy icon cannot be replaced but you can hide the image if you wish. You can find this option in the Amelia/customize section.
Hope this helps.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
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Hi, David
Sorry, we found an old workaround that worked for older Amelia versions.
If you wish you can try, and let us know if it worked.
You can find the Trophy image in
../wp-content/plugins/ameliabooking/public/img folder.
The file name is trophy.svg.
Please note that when you replace it, the new image also needs to be .svg, and you have to name it "trophy.svg" in order to work.
- As mentioned, we are not sure if this workaround still works.
And our developers will work on adding this feature for the future as built-in;
but please check the suggestions page as my colleague pointed out, as more users ask for a feature, it gets pushed on the priority list.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables