As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello!
I purchased a Basic subscription for Ameila and received my confirmation receipt. The second email I received shows a "download" button for the Ameila zip file to be installed. This download button is not working! I cannot download the link for the plugin I purchased. I cannot access my Ameila subscription. I do not have access to my zip file. Along with my URL and username I was suppose to receive a password but I was not given a password to login to my account. I need help please
Hello Dee,
Thank you for reaching out to us.
Please find the latest version of the plugin attached to this response and check out these articles:
Installation
Updating the plugin to the latest version
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your reply!
I found the articles very helpful. However, the zip file or latest version of the plugin link you have provided me is not working. I have attached an imagine of the error message I receive when I attempt to upload the new plugin. What should I do/try next to correct this issue?
Dear Dee,
You are welcome,
Please check out this article:
Are You Getting “The link you followed has expired” Error in WordPress?
If you have any more issues or questions feel free to ask, we will gladly help.
Have a great day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables