Hi, Michaela 

Thanks for reaching out to us

I will have to check about this with our management, i am not 100% sure.

As soon as they respond, i will come back to you straight away.

Thank you for your patience

Hi, Michaela.

I will still double-check everything with management,

but i just wanted to give you some information that i can confirm with certainty regarding GDPR compliancy.

Any customer data collected from the booking is stored in the database on the hosting server and our company does not store or have any access to that data.

Just wanted to point that out, if it might help.

Hi, Michaela.

I apologise for the waiting time.

My 2nd level colleagues and the management are not exactly sure, we did not fully understand exactly what you described about the declaration and the contract, sorry about that.

But our management can fill out any document that you need us to?

You can send it to us, if you wish, and our management will do that for us?

Of course, if you send anything, mark it as Private message, so that nobody sees it but us. Thank you

Hi, Michaela 

I am not 100% sure about that,

as far as i am aware we don't store / collect any client's data on our end,  but i will double-check these details with our management and we will report back to confirm that for you as soon as possible.

Of course, don't hesitate to ask if you have any additional questions in the meantime.

Thank you

Hi, Michaela 

Thank you for your patience, my sincere apologies for the waiting time.

- We have confirmation about this.

Basically, we are only storing our client's/user's Email address when they purchase a licence from us,

because in our licence database,  each licence is linked to a specific buyer's Email.

Everything else is stored on the user's/client's WordPress server.

We do not have access to anything stored on your WordPress server, that is secured by the hosting provider.

Let us know if you have any further questions. Thank you