We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I just got started working again in Amelia after almost 2 years away from it.
I was testing the Book Appointment form and I notice that I cannot enter any data in the First Name, Last Name, Email and Phone fields, and that the data in those fields now is my data.
Does that mean it automatically populate those fields with data from whoever is logged in?
If so, how does a visitor get to book a class.
Thanks,
David Mongillo
Hello David,
Thank you for reaching out to us.
I can not reproduce that issue on your website:
Most likely your browser saves that data, please try again in another browser.
Let us know if it helps, please.
Look forward to hearing from you.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables