Currently the calendar title for all of our service appointments (google/outlook, zoom integrated/not) are all just the service name, and the description is empty. In the integrations menu I adjusted the "event title" and "event description" so they should include our company name, as well as the custom field for the customers company name, and that the description should include the zoom join url (if any.)
Correct, the custom event title and description are NOT being passed to the actual calendar ical file. The ical is just named the service name with no description whatsoever.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Can you please check if you added the ICS file description here, in Amelia settings > Notifications?
Currently the calendar title for all of our service appointments (google/outlook, zoom integrated/not) are all just the service name, and the description is empty. In the integrations menu I adjusted the "event title" and "event description" so they should include our company name, as well as the custom field for the customers company name, and that the description should include the zoom join url (if any.)
Hi, Fay
Thanks for reaching out to us
I apologise, but i am not fully understanding the issue, or the question.
Is this, what you set up, not being passed correctly over to the Calendar, when someone makes a booking, or perhaps you need to change the setup?
If you can please elaborate a bit more, i apologise for not understanding it straight away.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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Correct, the custom event title and description are NOT being passed to the actual calendar ical file. The ical is just named the service name with no description whatsoever.
Hi, Fay
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Can you please check if you added the ICS file description here, in Amelia settings > Notifications?
Let me know how it goes. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables