1. Is it real that i can buy Amelia pro now and i can get my money back without a reason in 15 days?
2. we are going to rent out sloops and the guests can choose between a day or a half-day, the agenda must link itself in such a way that if someone books a half-day, the day is automatically canceled and can no longer be booked. is that possible?
Thank you for expressing interest in the Amelia plugin.
1. Customer satisfaction and long-term relationship is our primary goal here at TMS. So, even though we are pretty confident in the quality of Amelia, and are pretty sure you won’t ever need a refund, we have established a straightforward customer-friendly refund policy.
When a refund might be given
If you are experiencing technical difficulties with your copy of Amelia, please feel free to open a ticket on this platform, so our support managers can help. They are able to resolve the problems in almost all cases.
However, if you feel that the product just doesn’t work for you, you can request a refund. As Amelia is a digital non-revokable product, we issue refunds only within 15 days after purchase. In case you decide to use this option, please provide us with feedback as it is vital for us to make Amelia better with each release.
When a refund might not be given
We do not issue refunds when 15 days after the purchase have passed. Please note that it is customers responsibility to understand this upon purchasing products from us.
How to submit a refund request
Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots in the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
2. You could create two services with different durations, one with 12-hour and the other with a 24-hour duration, and when one of them gets booked the other one will be unavailable for booking.
Hope this helps you.
Please reach out to us if you have any other questions.
we are going to rent out sloops and have 3 times: all day, morning and afternoon. if the whole day is booked, the morning and afternoon must be omitted. if the morning is booked, only the whole day has to be dropped and the afternoon remains, is that also an option?
hello,
1. Is it real that i can buy Amelia pro now and i can get my money back without a reason in 15 days?
2. we are going to rent out sloops and the guests can choose between a day or a half-day, the agenda must link itself in such a way that if someone books a half-day, the day is automatically canceled and can no longer be booked. is that possible?
Hello Ruud,
Thank you for expressing interest in the Amelia plugin.
1. Customer satisfaction and long-term relationship is our primary goal here at TMS. So, even though we are pretty confident in the quality of Amelia, and are pretty sure you won’t ever need a refund, we have established a straightforward customer-friendly refund policy.
When a refund might be givenIf you are experiencing technical difficulties with your copy of Amelia, please feel free to open a ticket on this platform, so our support managers can help. They are able to resolve the problems in almost all cases.
However, if you feel that the product just doesn’t work for you, you can request a refund. As Amelia is a digital non-revokable product, we issue refunds only within 15 days after purchase. In case you decide to use this option, please provide us with feedback as it is vital for us to make Amelia better with each release.
When a refund might not be givenWe do not issue refunds when 15 days after the purchase have passed. Please note that it is customers responsibility to understand this upon purchasing products from us.
How to submit a refund requestPlease log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots in the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
2. You could create two services with different durations, one with 12-hour and the other with a 24-hour duration, and when one of them gets booked the other one will be unavailable for booking.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you thank you
I will try Amelia.
one last quistion:
we are going to rent out sloops and have 3 times: all day, morning and afternoon. if the whole day is booked, the morning and afternoon must be omitted. if the morning is booked, only the whole day has to be dropped and the afternoon remains, is that also an option?
Hello Ruud,
Glad to hear that you will try using the Amelia plugin.
If the morning slot is booked, then other time slots will be available for booking.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables