We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Ok so I have 2 services. Basic exam is weekdays and we have a different price for weekends....is there a way to do that? Maybe different services? Not all my employees will work on the weekends but the ones that do, charge more.
Hello Steven,
Thank you for reaching out to us.
This can be achieved if you assign different employees to perform that service and set the price of the service for each employee individually.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok but the issue is that the same employee will do both a weekday and weekend service. And whats happening is on the customer booking side, they now have the option to choose the service (weekday or weekend) and I'd rather it be pick a day first, then we show the services offered on that day.
Dear Steven,
There is a workaround where you can make three same employees with different emails (you can use the same email by adding numbers for example if your client's email address is [email protected] you can make more employees with the same email by adding numbers like [email protected],[email protected]...). This is possible for Gmail and Outlook accounts.
And then you can use ameliabooking shortcode and on the front-end, you can hide with CSS dropdown with Employees.
You can use this CSS rule on the page between style tags where you will hide Employee dropdown:
Unfortunately, that is not possible to change the booking steps order with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/.
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables