We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
The available spots are not 100% clear when it says: "Capacity: 3/18".
There are 15 spots left, but this could also mean, that there are only 3 left.
We would prefer to see something like: "Available spots/places: 15" or 15/18 which is 100% clear. This would also allow an easy possibility to hide the maximum number of available spots, in case some have been pre-reserved.
Would be great if you could adjust this.
Hello Sascha,
Thank you for reaching out to us and for your suggestion.
Unfortunately, there is currently no way to change it with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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