As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Why is my site loading so slow with your plugin? I have my own server and I have never experienced this issue with any other loading.
Hello Myron,
Thank you for purchasing Amelia, and for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
Other than Amelia, it could be caused by the amount of other data you have on the page.
Can you increase the php_memory_limit on your site?
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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