Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I have performed checks on the back-end and the working hours set are identical to the available time slots on the front-end.
Since there is a break from 18-18:30, that is why that time slot is not available on the front-end.
Why isnt there the 9am on the 20th or 6:30pm on the 20th? I have attached times yet these are not working even though in the employee part, the times are exact.
Also, why cant people book further in the months too? We are having trouble with it only letting 1 customer book on at a time even though we have a maximum of 6.
Hi.
We have times set up and all of a sudden certain times arent showing.
Monday we have a session at 17:30 to 18:30 and now its disspeared even though its on the employee times?
This keeps happening.
Hello Adam,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Adam,
For which service/employee does this issue occur?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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At the moment, it is the G30 times.
Hi ther,e
Is there any progress on this please?
We want to go live.
Hello Adam,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I have performed checks on the back-end and the working hours set are identical to the available time slots on the front-end.
Since there is a break from 18-18:30, that is why that time slot is not available on the front-end.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
good afternoon.
The 5:30pm session isn't showing on the Monday like it's supposed too. It's showing on the Tuesday and the times are set up pretty identical?
Hello Adam,
I have checked that service on Monday and I can see the time slot available.
Please let me know if this is the case from your end as well.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Good morning,
Why isnt there the 9am on the 20th or 6:30pm on the 20th? I have attached times yet these are not working even though in the employee part, the times are exact.
Also, why cant people book further in the months too? We are having trouble with it only letting 1 customer book on at a time even though we have a maximum of 6.
Thanka
Hello Adam,
I have performed checks on your website and I can see both the 9 am and 6:30 pm time slots as available.
Can you please test it out again and let me know if this is the case from your end as well?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables