We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
EVERY. SINGLE. TIME. there is a wpDataTables update I have to reactivate the flaming plugin and can't do it automatically. Very flaming annoying when you are managing a lot of sites. And there are NO SPACES in the name and yes I can use phpMyAdmin and have done so for 20 years. thanks. Please fix this.
Hello Ron.
Our developers modified the purchase code verification process, and it will be included in our next update.
Since you still have the version that's affected in some cases, the next update will most likely also deactivate the license, but the one after that should be error-free.
We're sorry for the inconvenience, and we hope this fix will resolve the issue in all cases. Please let me know if this still occurs after the 2nd update from now.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables