We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3050959
Any Employee
Closed

Comments

  • Jean-Paul Messerli started the conversation
    May 25, 2022 at 8:43am

    Hi I'm stuck

    I try to achieve the following:

    there are four locations, each location has, an identical exhibition, a total of two groups of max 25 persons can visit the exhibition in any location at the same time. visit time is 60 minutes.

    Each group needs about 15 min instructions, so the second group, can only start 15 mins later. so there is an overlap for 45 min 

    how do i do this?

    closest i have come is, 4 locations, 'Team' instead of employee, 

    how do i get rid of the 'Beliebig Team'? which means 'any employee' in the drop down.

    Also, how can i change the form flied   'Schulhaus' in the form?

    can the line 'Gesamtzahl' be turned off?

    thank you all for your help.



  •  1,728
    Marko replied
    May 25, 2022 at 9:27am



    Hello Jean,

    Thank you for contacting us.

    1. I'm afraid we haven't been able to figure out what from your explanation what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?

    2. In the Amelia / customize section you have the option to turn off any employee visibility option.

    2893881034.png

    3. As for the translation words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string.

    If you want to use POEDIT then this is an instruction:

    1. Download the Amelia plugin from our TMS Store or from email that you receive when you made purchase and save the .zip file on your computer.

    2. Unzip downloaded .zip file.

    3. You need to download and install POEDIT. 

    4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.

    5. Translate all the strings that are not translated

    6. Save the translation.

    7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

    This is example for French language, but you will choose yours.

    Looking forward to your reply.

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables