I'm using Amelia on my site to manage services and I've linked it to Woocommerce so I can generate invoices.
I have a problem with deposits and invoice creation with WooCommerce. When I book and pay the deposit it generates a first invoice with the amount of the deposit and when I pass the appointment in "approved" it generates me a second invoice with the total price of the service.
Is there a way to create an invoice only when the appointment is "approved"?
I will have to check this with our 2nd level Team.
As soon as they advise i will come back to you.
Could we also take a remote look, please?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
-
And if you can please point to any example of this behaviour, so that we can better understand the issue?
Hi, sorry i forgot to explain behaviour. So, behaviour is :
- I connect Amelia with WooCommerce, so a product "rendez-vous" is created. - I create a 10€'s service with deposit of 50%. - I take an appointment for this service, i pay 5€ but i don't want create order and invoice at this moment, i and create it when payment is complete !
I just got confirmation, after the developers tested any possible workaround.
- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia.
The developers will work on adding this, but I can't say an ETA when they might start working on it.
I will pass this to them, but please feel free to search through our feature suggestion page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Hello,
I'm using Amelia on my site to manage services and I've linked it to Woocommerce so I can generate invoices.
I have a problem with deposits and invoice creation with WooCommerce. When I book and pay the deposit it generates a first invoice with the amount of the deposit and when I pass the appointment in "approved" it generates me a second invoice with the total price of the service.
Is there a way to create an invoice only when the appointment is "approved"?
Hi, FPA
Thanks for reaching out to us
I will have to check this with our 2nd level Team.
As soon as they advise i will come back to you.
Could we also take a remote look, please?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
-
And if you can please point to any example of this behaviour, so that we can better understand the issue?
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi, sorry i forgot to explain behaviour.
So, behaviour is :
- I connect Amelia with WooCommerce, so a product "rendez-vous" is created.
- I create a 10€'s service with deposit of 50%.
- I take an appointment for this service, i pay 5€ but i don't want create order and invoice at this moment, i and create it when payment is complete !
Hi, FPA
Thank you for further description of this issue.
I can see exactly what you mean now...
Basically, you wish to avoid that first step, when only deposit is paid, to not create an invoice and payment record as "partially paid"?
You just want WooCommerce and Amelia to wait until the payment is totally complete - then to create that Woo order and final invoice only?
-
I will check this with our developers, to see if something like that is possible with any kind of workaround.
As soon as they confirm i will come back to you right away.
Thank you for your patience.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi !
Yes, it's exactly my problem ...
Thank you for your response.
Waiting for your return.
Kind Regards,
FPA
Hi, FPA
I am still waiting to get confirmation on this - it is very difficult to achieve, i am not sure if it is possible right now;
but we will do our best to come up with any possible workaround.
I will give the developers more time, and i keep checking.
As soon as they give me confirmation i will report back again. Thank you for your patience.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, FPA
I just got confirmation, after the developers tested any possible workaround.
- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia.
The developers will work on adding this, but I can't say an ETA when they might start working on it.
I will pass this to them, but please feel free to search through our feature suggestion page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables