We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can i do this?
Can the calendar appear much sooner on the page. We don't mind the calendar if the calendar needs to move 50/50 with the text.
I need to change the size of text of headers on the services pages.
Also need to move the book appointment box above the text.
Is this all possible?
Hello Karl,
Thank you for contacting us.
When you have several questions or issues, please open a new ticket, and we will help you there.
In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
As for choosing an employee you have other option to hide the employee field in Amelia/customize section
If you want to use POEDIT then this is an instruction: 1. Download the Amelia plugin from our TMS Store or from email that you receive when you made purchase and save the .zip file on your computer. 2. Unzip downloaded .zip file. 3. You need to download and install POEDIT. 4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po. 5. Translate all the strings that are not translated 6. Save the translation. 7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/. This is example for French language, but you will choose yours.
Also need to move the book appointment box above the text. -Unfortunately, currently, this feature is not built-in in Amelia.
You want to change the look of the booking form, this is unfortunately not possible. Booking forms are designed and "fixed" and for now what you want to achieve is not possible.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
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