We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
I have a question about employees and their assigned locations.
The site I am building offers classes in various locations, but the employee is only one. When I try to assign the locations to the employee, it is possible to assign only one, but I would need to assign more.
How can I do this? Is it possible?
Thank you very much
Hello Riccardo,
Thank you for reaching out to us.
You could choose different locations for an employee in the "Work hours" tab on the Employee page.
Hope this works for you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your answer Uros, I can do that!
I take this opportunity to ask if there is a way to insert a discount when the visitor selects "you will bring someone with you" in the form. Thank you!
And most importantly, how can I ask for the name of the additional participants? thanks
Hello Riccardo,
In regards to asking for information about additional people that a person brings, there is currently no such option, but you could create a custom field and name it for example "Information on additional people (If bringing)".
There is currently no option to insert a discount if a customer adds more people to the appoinment.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your response, Uros.
I'm thinking of a solution, I could create selectable packages for lessons for 2 or more people with a different price.
Last question, is it possible to create services with a duration of 45 minutes? I saw that I can select a minimum duration of 30 minutes, but then there is only the option to put 1 hour. Thanks
Hello Riccardo,
Thank you for reaching back to us.
For this purpose, you would need to change the "Default time slot step" value on the Amelia/Settings/General settings page to a lower value.
Hope this helps you.
Please let me know if this helped you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables